member.updated

EVENTMembers

Fires when a profile field (first_name, last_name, email, phone, phone_verified, birthday, metadata), external_id or status changes, from your API calls, the unPLUG dashboard or a link to an existing member. Balance changes fire points.changed, tier moves fire tier.changed and opt-in changes fire communication_preferences.updated.

data.object is the member after the change. previous_attributes holds the old values.

Event JSON

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33{
  "id": "3d6a0f8b-7e2c-4b51-a9d4-2e1f5b8c7a06",
  "type": "member.updated",
  "created_at": "2026-11-05T16:30:12Z",
  "api_version": "v1",
  "livemode": true,
  "brand_id": "e5a1c7d9-2f4b-4c8e-a3d6-8b0f1e9c2a57",
  "data": {
    "object": {
      "id": "3f2b8c1e-6d0a-4e7b-9f3c-2a1d5e8b7c40",
      "external_id": "usr_10482",
      "status": "active",
      "first_name": "Maya",
      "last_name": "Lopez",
      "email": "maya@example.com",
      "phone": "+15125550142",
      "phone_verified": true,
      "birthday": "1994-03-18",
      "points_balance": 510,
      "lifetime_points": 1970,
      "tier": { "id": "2b9e4f7a-1c3d-4e6b-8a5f-9d0c2e7b4a13", "name": "Green" },
      "next_tier": { "id": "6f1a8c3d-9b2e-4d7a-b5c6-3e0f8a1d2b47", "name": "Gold", "points_needed": 30 },
      "communication_preferences": { "email_marketing": true, "sms_marketing": false, "push_marketing": true },
      "metadata": { "favorite_store": "south-congress" },
      "enrolled_at": "2025-06-14T15:02:44Z",
      "created_at": "2025-06-14T15:02:44Z",
      "updated_at": "2026-11-05T16:30:12Z"
    },
    "previous_attributes": {
      "email": "maya.lopez@example.com"
    }
  }
}